The next step in the journey would be the five-day Just Culture Certification Course. This course gives participants a deeper understanding of the fifth skill, Justice, and how justice is the essential element which holds social systems together. Once course participants have completed their relevant online training, passed a proficiency exam and participated in a verbal debrief, they will become Certified Champions in Just Culture. It is this course that prepares leaders to become agents of cultural change within their organization.

This course is designed to help organizations achieve better outcomes, pursue sustainable and positive culture change through learning and justice, and reduce adverse events. This is accomplished by developing in-house expertise in the 5 Skills and the Just Culture Algorithm™. Participants are given the tools and knowledge to lead cultural change and build effective socio-technical, justice and learning systems in their organizations.

Outcome Engenuity’s capstone course provides participants with an overview of the fundamental elements of the 5 skills for producing better outcomes:

• Identifying Values and Setting Expectations
• Improving System Design
• Managing Behavioral Choices
• Building and Utilizing Robust Learning Systems
• Ensuring Justice and Accountability – The Just Culture Algorithm

The Just Culture Algorithm is the premier tool used to achieve both justice and accountability across industries worldwide. During the course, participants will gain insight into the history behind the Algorithm, and explore its connections to the Declaration of Independence, the U.S. Constitution, the Model Penal Code and the “natural” law. They will also examine how this tool integrates the law with key principles of systems engineering, social engineering, and individual human factors. Opportunities are provided throughout the course to apply the learning and explore how organizations can realize consistently better outcomes in support of organizational values.

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Becoming Certified

In order to receive full Certification, you will be asked to complete online training, pass a proficiency exam, and participate in a verbal debrief following your exam submission. Upon certification, you will also gain membership into a prestigious community of Champions who have demonstrated in-depth Just Culture proficiency and competency in the Just Culture Algorithm. Certified Just Culture Champions are valuable internal resources and subject matter specialists in justice and accountability, making them a catalyst for Just Culture change throughout the organization. Access to the Just Culture Community™ provides the Champions with ongoing resources and learning support tools to sustain their personal and professional development, and provides a forum for sharing of organizational experiences and Just Culture best practices.

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Learning Objectives

Upon completion of the Just Culture Certification Course, participants will be able to:

• Describe the five skills that lead to producing better outcomes

• Identify the role of an organization’s mission and values

• Define the factors of system design and good design strategies

• Describe the principles of managing the three human behaviors

• Describe the legal principles that provide the foundation for Just Culture

• Define the role played by imposers and the tools they use

• Identify the role of “the reasonable person standard”

• Evaluate the role of the ‘natural’ law

• Define and contrast outcome-based and procedure-based duties

• Define and describe the three duties and how to identify breaches of those duties

• Demonstrate proficiency in the use of the Just Culture Algorithm through guided practice

• Describe Just Culture implementation strategies and best practice approaches

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Topics Covered in this Course

Part 1

The Downside of Life – Producing Undesired Outcomes

Introduction to the Five Skills

Introduction to the Three Behaviors

Introduction to the Just Culture Algorithm™

Life, Liberty and the Pursuit of Happiness

Legal Case: Palsgraf v. The Long Island Railroad

Imposers and Their Tools

 

Part 2

Our Shared Fallibility – Intention and Consequences

Levels of Culpability – What the Law Can Teach Us

Legal Case: United States v. Morissette

Reporting v. Justice – Reconciling Competing Values

Where to Draw the Disciplinary Line

The Reasonable Person Standard

 

Part 3

The Duty to Save?

Outcome-Based Duties

Procedure-Based Duties

Using the Just Culture Algorithm™

The Duty to Avoid Causing Unjustifiable Risk or Harm

 

Part 4

Gaining Proficiency in the Algorithm

Coaching and Mentoring

The Big Event

Other Just Culture Algorithms

 

Part 5

Just Culture Algorithm Q & A

Testing Proficiency In Use of the Just Culture Algorithm

The Five Skills Revisited – Fitting the Pieces Together

Matters of Implementation – Lessons Learned

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Upcoming Just Culture Certification Courses:

July 22-26, 2013 (Frisco, TX)

Click Here for More Info and to Register