We believe that the five skills and the 16 design laws are universal, that they apply well beyond the high consequence industry, well beyond the government regulator. Our proof lies in the feedback of our clients. When we teach the five skills in
the corporate context, we often have individuals come up to us to speak to the universality of our ideas. After the Maryland Patient Safety Conference in Baltimore last year, this real note was sent by a participant:
“I wanted to thank you for putting into words a feeling I have had for years. As I sat and listened I could not help but think how simple your precepts are. I wish your book would be required reading for any person who wished to engage in politics. But as I say this, I also recognize that I too, must follow your advice with my wife, children and grand-children.”
With that notion in our minds, we have resolved to broaden the scope of our perspective, and to apply our methods to a larger world in need. There are people and places beyond our typical clientele who are desperate for improvements in the areas of life and liberty. The reality is that airliner accidents typically aren’t where we are losing the most life. Statistically, we’ve already honed the concepts and skills in high consequence industries. Now we feel called to make a larger impact. We will continue to support high consequence industries, yet we will launch efforts to also take these ideas to seven billion people. We’re reaching out to not-for-profits in an effort to help them become more efficient. We’ve launched efforts to bring these ideas into schools. We’re even starting on a book for parents. Together, we will help the world see a better path.
Helping people do better. John stated this wonderfully. In a constantly moving world, it’s nice to be able to see the impact of something we’re doing.