The Just Culture Champion Certification Course is designed to help organizations achieve better outcomes, pursue positive and sustainable culture change through learning and justice, and reduce adverse events. Participants in this three-day course will take an in-depth look at the influences surrounding their organizations choices and behaviors, and will be provided with the tools and knowledge to implement new learning systems and cultural changes in their organizations.

january 2018

23jan(jan 23)8:00 am24(jan 24)2:30 pmDallas, TXHealthcare focus - open to all industries

february 2018

06feb(feb 6)8:00 am07(feb 7)2:30 pmOrlando, FLHealthcare Focus - open to all industries

06feb(feb 6)8:00 am07(feb 7)2:30 pmMinneapolis, MNTRANSPORTATION & ENERGY FOCUS - open to all industries

13feb(feb 13)8:00 am14(feb 14)2:30 pmSpringfield, ILHealthcare focus - open to all industries

19feb(feb 19)8:00 am20(feb 20)2:30 pmLos Angeles, CAHealthcare focus - open to all industries

21feb(feb 21)8:00 am22(feb 22)2:30 pmPhoenix, AZMedication Safety Focus in Partnership with ISMP

march 2018

08mar(mar 8)8:00 am09(mar 9)2:30 pmFlorence, SCHealthcare focus - open to all industries

13mar(mar 13)8:00 am14(mar 14)2:30 pmDenver, COHealthcare Focus - Open to all industries

20mar(mar 20)8:00 am21(mar 21)4:00 pmSpringfield, MOHealthcare Focus - Open to all industries

june 2018

12jun(jun 12)8:00 am13(jun 13)2:30 pmHershey, PAHealthcare Focus - Open to all industries


The Highly Reliable Outcomes (HRO) Certification Course is a three-day session dedicated to system design and the management of behavioral choices within an organization. Course leaders will focus on the ability to achieve greatness around the values an organization is willing to commit time and resources to protect.  Attend the HRO course and learn how to build truly reliable systems, incorporate ways to track system results, and help the humans in those systems achieve the best possible outcomes.

january 2018

23jan(jan 23)8:00 am25(jan 25)5:00 pmNew York, NYHealthcare focused, open to all industries

february 2018

27feb01marMinneapolis, MNTRANSPORTATION & ENERGY FOCUS - open to all industries

march 2018

27feb01marMinneapolis, MNTRANSPORTATION & ENERGY FOCUS - open to all industries

27mar(mar 27)8:00 am29(mar 29)5:00 pmMinneapolis, MNfor Healthcare


The Root Cause Analysis (RCA) Certification Course demonstrates how to learn from adverse events. These events, whether small or large, are essential for building a complete picture of what’s happening in the organization.  Through this course, and use of Outcome Engenuity’s free RCA software, attendees will learn how to increase responsiveness during event inquiries, understand causal chains, identify the most cost-effective points of intervention, and build their own system for event investigation.

january 2018

17jan(jan 17)8:00 am18(jan 18)2:30 pmNew York, NYHealthcare Focused, open to all industries

february 2018

13feb(feb 13)8:00 am14(feb 14)2:30 pmMinneapolis, MNTRANSPORTATION & ENERGY FOCUS - open to all industries

march 2018

13mar(mar 13)8:00 am14(mar 14)2:30 pmMinneapolis, MNfor Healthcare