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The Just Culture Champion Certification Course is designed to help organizations achieve better outcomes, pursue positive and sustainable culture change through learning and justice, and reduce adverse events. Participants in this three-day course will take an in-depth look at the influences surrounding their organizations choices and behaviors, and will be provided with the tools and knowledge to implement new learning systems and cultural changes in their organizations.
The Highly Reliable Outcomes (HRO) Certification Course is a three-day session dedicated to system design and the management of behavioral choices within an organization. Course leaders will focus on the ability to achieve greatness around the values an organization is willing to commit time and resources to protect. Attend the HRO course and learn how to build truly reliable systems, incorporate ways to track system results, and help the humans in those systems achieve the best possible outcomes.
The Root Cause Analysis (RCA) Certification Course demonstrates how to learn from adverse events. These events, whether small or large, are essential for building a complete picture of what’s happening in the organization. Through this course, and use of Outcome Engenuity’s free RCA software, attendees will learn how to increase responsiveness during event inquiries, understand causal chains, identify the most cost-effective points of intervention, and build their own system for event investigation.