Just Culture Certification Course

OVERVIEW

We struggle in today’s world to hold people accountable in a fair and just manner when things don’t go as planned. Nowhere is this more evident than in high consequence industries like aviation. We all want accountability, but what does that look like when any mistake, any choice, could have devastating outcomes? Outcome Engenuity’s Just Culture Certification Course explores this very question and changes how industry leaders view the concept of justice. Synthesizing research from systems engineering, human factors, and the law, this course empowers leaders to make a difference. Leaders make an immediate impact upon returning to their organizations to improve investigations, reducing adverse events, and fostering a culture of curiosity, shared learning, and accountability.

Outcome Engenuity is the only firm that provides training AND certifies through testing that course attendees have the depth of knowledge to lead their organizations in cultural transformation to a culture of consistently improved outcomes.

Certified leaders will demonstrate the ability to:

• List the elements in the design of a safe system
• Realize how and why humans fail and use tools to assess human reliability/performance
• Describe tools for error reporting and investigation
• Apply the above to create a safer culture in high consequences organizations
• Define and contrast outcome-based and procedure-based duties
• Define and describe the three duties and how to identify breaches of those duties
• Demonstrate proficiency using the Just Culture Algorithm™ through scenarios

Who should attend?

• Chief Executive Officers
• Chief Operating Officers
• Safety Leaders, Investigators & Auditors
• Regulators
• Safety/Just Culture Focal Points
• Human Factors Leaders
  
• Human Resources Leaders
  
• Security officers
  
• Risk Management & Quality Experts
  
• Progressive Department Leaders