Originally developed for use in the aviation industry, our model has been used extensively in numerous healthcare and other high-consequence organizations to identify and mitigate the risk of adverse events and accidents.
This course includes:
- Printed Event Investigation Toolkit
- Identifying Undesirable Outcomes
- Building Cause and Effect Diagrams
- Explaining Causal Conditions
- Building the Investigative Narrative
- Eliminating Possible Biases
This course is recommended for all supervisors, front-line managers, and investigators.