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Root Cause Analysis (RCA) Certification Course & Free Software

It’s a fundamental piece of any corporate learning system. Experience a single adverse event. Conduct a root cause analysis, make some fixes, and hope it doesn’t repeat.

The problem is that most organizations do less-than-optimal investigations. First, very few people know what can, and should, be learned from a single event. Second, if they do know, they nevertheless struggle with how to conduct the investigation.

Single events are windows into organizational risk. They give us data—limited in scope, but still essential for building a complete picture of what’s happening in the organization.

At Outcome Engenuity, we’ve created a new three-day Root Cause Analysis (RCA) Certification Course. We’ve also developed free cause-and-effect diagraming software to complement our investigation methodology. We think it’s the most effective RCA process ever developed. In our three-day course, we explore the capacity of the single event investigation to provide meaningful insights into organizational risk. We teach what and how to learn from the single event.

Better RCA’s are available to most organizations. In our three-day course, we’ll give attendees software and practical tools to produce better event investigative results. From NASA to healthcare, from aviation to power generation—we’ve worked across industries to produce better investigative results. Come join us for three days of RCA immersion—learning the skills that will make you a better investigator. That’s our guarantee.

Dates & Locations

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10oct - 12oct 108:00 amoct 12Outcome Engenuity Corporate OfficeMinneapolis, MNEvent Type :Root Cause Analysis (RCA)

Get the RCA Software

Yes, It's Totally Free.

You do not need to take the course to get the software, though we do recommend it to use it to it's intended potential.

AGENDA

Day 1: Overview, Concepts, and Theory

(8:00 - 9:30 AM) - What is RCA?

  • Diagnosis vs. Prognosis
  • Inferences

(9:45 - 10:45 AM) - Why Do We Do RCA?

  • Advantages of RCA
  • Classification of the Failure

(11:00 AM - 12:00 PM) - Learning Systems

  • Reactive
  • Proactive
  • Prospective

(12:00 - 1:00 PM) - Lunch

(1:00 - 2:00 PM) - Limitations of the Single Event

  • Causal Pathways

(2:15 - 3:15 PM) - The Basic Equation

  • The PIDA Model
  • Anticipated Failure
  • Unanticipated Failure

(3:30 - 4:30 PM) - The Event Investigation System

  • Process Flow and Timeline
  • Narrative
  • Causal Diagramming

Day 2: The RCA Process

(8:00 - 10:00 AM) - 10 Steps of an Event Investigation

  • The Event Investigation Toolkit
  • The Three Behaviors
  • Contributing Factors

(10:15 AM - 12:00 PM) - Causation

  • Cause vs. Correlation
  • Direct vs. Probabilistic Causes
  • Causal Strength

(12:00 - 1:00 PM) - Lunch

(1:00 - 2:30 PM) - Building Causal Diagrams

  • The Causal Diagramming Tool
  • Elements of a Causal Diagram
  • The Risk Mitigation Index

(2:45 - 3:45 PM) - Separating Causal Chains

  • Identifying Multiple Negative Outcomes

(4:00 - 5:00 PM) - Conducting the Investigation

  • The Five Questions
  • The Five Rules of Causation

Day 3: Practice and Next Steps

(8:00 - 10:45 AM) - Causal Diagramming Practice

  • Scenario Exercises

(11:00 AM - 12:00 PM) - Systemic Analysis

  • Proactive Learning Methods
  • Risk Registers

(12:00 - 1:00 PM) - Lunch

(1:00 - 2:00 PM) - Risk Mitigation

  • Risk Reduction and Prevention Strategies
  • Prevention Strategy Effectiveness Analysis

(2:15 - 3:15 PM) - Feedback Loops

  • A Cycle of Learning
  • Audits and Surveillance
  • Reporting systems

(3:30 - 4:30 PM) - Review and Summary