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It’s a fundamental piece of any corporate learning system. Experience a single adverse event. Conduct a root cause analysis, make some fixes, and hope it doesn’t repeat.
The problem is that most organizations do less-than-optimal investigations. First, very few people know what can, and should, be learned from a single event. Second, if they do know, they nevertheless struggle with how to conduct the investigation.
Single events are windows into organizational risk. They give us data—limited in scope, but still essential for building a complete picture of what’s happening in the organization.
At Outcome Engenuity, we’ve created a new three-day Root Cause Analysis (RCA) Certification Course. We’ve also developed free cause-and-effect diagraming software to complement our investigation methodology. We think it’s the most effective RCA process ever developed. In our three-day course, we explore the capacity of the single event investigation to provide meaningful insights into organizational risk. We teach what and how to learn from the single event.
Better RCA’s are available to most organizations. In our three-day course, we’ll give attendees software and practical tools to produce better event investigative results. From NASA to healthcare, from aviation to power generation—we’ve worked across industries to produce better investigative results. Come join us for three days of RCA immersion—learning the skills that will make you a better investigator. That’s our guarantee.