What We Believe

David_At_PodiumWhat We Believe About High Reliability

We’re renowned for our Just Culture work, but it’s HRO, Highly Reliable Outcomes, that began our journey.  We’ve been helping high consequence organizations improve their outcomes for over 20 years.  And we’ve done it by sticking to a core set of principles that may not necessarily align with conventional wisdom.  This page is dedicated to a releasing of issue papers about the concepts we have found helpful in our work with those industries.

These position statements challenge the conventional thinking of today about our collective ability to prevent adverse outcomes.  We hope the issue papers will evoke dialogue within leadership circles. We welcome that dialogue and thank you for giving consideration to our thoughts.

What We Believe Issue 1

There is No Such Thing as a High-Reliability Organization

Download (PDF, 92KB)

What We Believe Issue 4

Forget Rules: We Humans are Hazard and Threat Avoiders

Download (PDF, 92KB)

What We Believe Issue 2

Engineers Chase Reliability, Marketers Chase Zero Harm

Download (PDF, 97KB)

What We Believe Issue 5

Mathematical Dependencies: The Hidden Killer

Download (PDF, 99KB)

What We Believe Issue 3

Play with Three Dice, When You Can

Download (PDF, 96KB)

Thank you for your interest in the What We Believe series. Please complete the information below to receive notification of new issues in this release.